Privacy Policy

Crosby International
(Compliant with the Information Technology Act, 2000 and IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011)

Effective Date: [Insert Date]


1. Introduction

Crosby International (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy and security of personal information in accordance with:

  • The Information Technology Act, 2000

  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

By accessing our website or using our services, you agree to the terms of this Privacy Policy.


2. Company Details

Crosby International
No A1, Vasan Arcade Apartment
NGGO Colony, Gormedu
Salem – 636008
Tamil Nadu, India
Email: info@crosbyinternational.com


3. Information We Collect

As per Indian IT Rules, we may collect the following:

A. Personal Information

  • Name

  • Contact number

  • Email address

  • Business address

  • Company details

  • Transaction details

B. Sensitive Personal Data or Information (SPDI)

We do not intentionally collect sensitive personal data such as:

  • Passwords

  • Financial information (credit/debit card details)

  • Health information

  • Biometric data

If any such data is collected, it will be done only with consent and protected under reasonable security practices.


4. Purpose of Collection

We collect information for:

  • Processing import/export transactions

  • Providing logistics and trade services

  • Responding to inquiries

  • Complying with legal obligations

  • Improving website performance

  • Maintaining business records

Information is collected only for lawful purposes connected with our business activities.


5. Consent

By providing your personal information, you consent to:

  • Collection

  • Storage

  • Processing

  • Use

You may withdraw consent by emailing us at:
info@crosbyinternational.com


6. Disclosure of Information

We may disclose personal information:

  • To logistics partners and service providers

  • To government authorities when required by law

  • To regulatory bodies for compliance purposes

We do not sell or rent personal information.


7. Security Practices

Crosby International implements reasonable security practices and procedures as required under Rule 8 of the IT Rules, including:

  • Secure servers

  • Access control mechanisms

  • Restricted internal access

  • Data protection safeguards

However, no system is completely secure, and users share information at their own risk.


8. Data Retention

Personal information is retained only as long as necessary:

  • For business operations

  • To comply with legal and regulatory requirements

  • For dispute resolution


9. Grievance Officer

In accordance with Rule 5(9) of the IT Rules, the details of the Grievance Officer are:

Grievance Officer:
Crosby International
No A1, Vasan Arcade Apartment
NGGO Colony, Gormedu
Salem – 636008
Tamil Nadu, India
Email: info@crosbyinternational.com

Any complaints or discrepancies will be addressed within 30 days.


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.


11. Policy Updates

Crosby International may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.